Shipping Policy
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- Shipping Policy
Welcome to Auli Bakers! We are committed to delivering our freshly baked products safely and on time. Please read our shipping policy carefully before placing your order.
Order Processing
- All orders are processed after successful payment confirmation.
- Freshly baked items are prepared daily to ensure the highest quality.
- Orders are typically processed within 24 hours. Customized or bulk orders may require additional preparation time.
Delivery Timeline
- Standard delivery: 1–3 business days, depending on your location.
- Same-day or next-day delivery may be available in selected areas.
- Delivery times may vary during festivals, holidays, or due to unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and order value.
- Free delivery may be offered on selected orders or promotional offers.
Freshness & Packaging
Every product is carefully packed using food-grade packaging to preserve freshness and quality during transit. Since our products are freshly baked, we recommend consuming them as soon as possible after delivery.
Delivery Attempts
Please ensure that someone is available to receive the order at the provided delivery address. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional delivery charges may apply for re-delivery.
Damaged or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of delivery with your order details and clear photographs or video of the product and packaging. We will review the issue and provide an appropriate resolution, which may include a replacement or refund.
Delays
While we strive to deliver every order on time, delays may occur due to weather conditions, traffic, public holidays, or other circumstances beyond our control. We appreciate your understanding in such situations.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team at aulibakers@gmail.com. We are happy to assist you and ensure you have the best experience with Auli Bakers.