Privacy Policy

At Auli Bakers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or place an order with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Delivery and billing address
  • Payment information (processed securely through our payment partners)

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Date and time of your visit
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order confirmations and delivery updates
  • Respond to customer inquiries
  • Improve our products, services, and website
  • Send promotional offers or newsletters (only if you have opted in)
  • Prevent fraud and maintain website security
  • Comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance our services.

You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Payment Security

We do not store your complete debit card, credit card, or banking information on our servers. Payments are processed securely through trusted third-party payment gateways that use industry-standard security measures.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Delivery partners to complete your order
  • Payment service providers to process transactions
  • Technology and website service providers
  • Government authorities when required by applicable law

All third parties are expected to protect your information and use it only for the services they provide.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal, tax, accounting, and regulatory requirements
  • Resolve disputes and enforce our agreements

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request information about how your data is being used

To exercise these rights, please contact us using the contact details available on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external websites they visit.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the Auli Bakers customer support team using the contact information provided on our website.